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London Clubs International / Careers / View / Position PBBUND11-1

Careers at Playboy Club London

“Bunny Dealer” /Experienced Dealer

Job Description

REPORTING TO:  Casino Management with dotted line to Bunny Mother

LOCATION: The Playboy Club, London, but the job holder may be called upon to perform duties at any of the company’s other clubs or locations as required

HOURS: This position requires working evenings, weekends, and shifts over a 24/7 trading week and holiday periods so individuals will need to be flexible in their scheduling. 

MAIN FUNCTIONS OF THE JOB:

  • To provide all visitors and members with the highest level of customer service to ensure that the unique Playboy experience is achieved at all times.
  • Through training and development be able to take on multiple dealing and gaming roles throughout the Club as and when required by management.

Note:    In addition to the duties and responsibilities listed the jobholder is required to perform such other appropriate duties as may be assigned by management from time to time.  The jobholder may also be called upon to perform duties at any of the Company’s other clubs or locations in the surrounding area as required.

  • In addition to the traditional dealer responsibilities, Bunny Dealers provide entertainment and hospitality to customers, and the quality of a dealer’s customer service contributes to the Club’s success. 
  • Bunny Dealers must be able to make ‘small talk’ and interact positively and appropriately with the customers and ensure games take place in a fun and social environment.  An outgoing personality and the ability to maintain composure with customers in a variety of situations, some challenging, is imperative.
  • This position requires working evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling.  Bunny Dealers will spend a large portion of their shift on their feet working directly with the public.
  • Bunny roles are also ambassadors of the Playboy brand.  They may be called on, as part of their normal duties, to represent the brand in a variety of ways including:           
  1. Interacting with the Press in an official capacity
  2. Offsite events
  3. Photo shoots
  4. Marketing events
  5. Corporate Hospitality Events

 JOB ROLE REQUIREMENTS OF ALL BUNNY ROLES (Gaming department):

  1. Provide the unique Playboy guest experience at all times by delivering the highest possible customer service standards.
  2. Where applicable, follow the requirement to wear a full and complete branded uniform and ensure that in doing so care of uniforms is achieved to ensure that they remain in excellent condition and do not compromise the brand value or visual impact. High heeled shoes form an integral part of the branded uniform. (PLEASE REFER TO THE GROOMING STANDARDS IN THE BUNNY MANUAL)

Note-Uniforms are not to be removed from the premises and must not be worn off the premises at anytime, including breaks, without prior express permission or request from management.

  1. Maintain and reflect the brand values at all times.
  2. When on duty take on an “entertainment role” to ensure that the brand is promoted in a positive way through your interactions and communications with guests and visitors to provide a unique and memorable guest experience. In doing so take every opportunity to interact with guest and where required or appropriate seek out clarification of guest expectations or information needs to ensure guest is assisted and acknowledged at all times.
  3. Ensure that you adhere to all required service and entertainment standards at all times to include, but not limited to, excellent standards of service, posture, verbal interactions and standard greetings.
  4. Achieve the highest possible standards of personal grooming to achieve a consistent and unique image to all guests and visitors. Please refer to the grooming standards in the bunny manual.

 

SPECIFIC JOB ROLE DUTIES:

 

  • To deal to and maintain correct gaming procedures at all times 
  • In particular this entails ensuring all transactions are announced clearly, audibly and correctly, to make sure all bets are placed properly and that the game is paced appropriately.
  • To maintain a high level of awareness of security, anti-money laundering and social responsibility requirements. 
  • To notify management immediately of any incident or circumstance which may result in a breach of the Gaming Act or Company’s rules and regulations
  • To regularly attend staff meetings and staff training events as and when required.

 ESSENTIAL SKILLS:

 

  • Experienced Dealer
  • Personal Function Licence holder
  • Outstanding customer service skills
  • Exceptional interpersonal skills and able to maintain a positive, professional relationship with all guests
  • Methodical and attentive to detail
  • Good manual dexterity
  • The ability to  make quick, mental calculations
  • Ability to promote all areas of the Club and understand departmental specific operations and services in order to explain and guide the guest during their visit
  • To be a team player
  • Able to communicate in clear and concise English

DESIRABLE SKILLS:

 

  • Previous experience in an entertainment or hospitality role
  • Previous experience in the modelling industry
  • Previous experience in the theatrical industry

Please be aware that if you are wearing a branded uniform you will not be permitted to leave the building during your shift or during short breaks.

 

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Hours Required

Full-Time

Department

Bunny Roles

How to apply

If you're interested in this position, you can go immediately to our application form.

When applying, please quote Job Code: PBBUND11-1


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